Emergency Tree Services
24/7 Emergency Tree Services in Framingham, MA
Emergencies involving trees will often arise when it is least convenient. There are many possible severe weather conditions that may produce emergencies, such as high winds, heavy snows, freezing rains, etc., as well as other accidents that could endanger your safety and property at any hour of the day or night. When a situation becomes this urgent, there is little time to wait for assistance. The Framingham Tree Experts Emergency Response Team is available to assist at all times (24 hours a day, 365 days per year), so you will have access to professionals as soon as you require them.
A normal maintenance activity (such as regular pruning) can usually be scheduled weeks ahead of time, but an emergency requires immediate action. The steps taken by us to address emergencies include a rapid response to the location, an immediate safety evaluation of the area surrounding the hazard, and then the implementation of a plan to stabilize or remove the hazard to prevent additional damage to your house, cars, or other valuables.
The emergency response crew has all the heavy equipment and rigging gear necessary to respond to even the most complex storm damage situations. They will give priority to emergency responses to get to the scene as quickly as possible, usually within 1-2 hours of being contacted. A tree falling onto a roof or blocking a driveway is a very stressful and disruptive event.
Our emergency service provides more than just the removal of hazards. We provide the technical expertise and rapid relief required to restore order to your property. Whether the problem you are experiencing is due to a damaged canopy from a microburst or a large branch leaning against a power line, our team is prepared to ensure the area is safe and provide you with the peace of mind you deserve while experiencing a landscape emergency.
What Makes Our Emergency Service Different
The ability to provide emergency tree services requires much more than just a basic knowledge of how to care for trees. The best emergency providers will be able to quickly and efficiently assess and manage an emergency while working accurately and safely under extreme pressure. This is why our emergency response at Framingham Tree Experts is better than what is offered by many other emergency tree service providers in the Metrowest area.
Always Available – Always Open 24/7/365
Immediate Response to Emergency Calls: We answer all of your emergency calls directly (no voicemail or “call-back” service) 24 hours a day, 365 days a week (including holidays). When there is an emergency, you should not be left waiting for someone to call you back – this could take hours or even longer.
Ready Year-Round: We have equal levels of emergency preparedness and response capability in each and every month of the year, regardless of the time of year or the weather conditions. If there is a strong windstorm or microburst in the middle of July, we will have the same level of emergency preparedness and response capability as if it were happening in January after a big snowstorm or in April after a spring ice storm.
Staffed and Available on Every Holiday: While most people consider holidays to be a time to relax and enjoy family and friends, tree emergencies do not follow a calendar. That is why we are always staffed and ready to go on every major and minor holiday, including New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, etc.
Fast Response – The Fastest Time Possible for Emergency Situations
Immediate Dispatch: We can dispatch our emergency crews to your location in as little as 15-30 minutes after receiving your emergency call. Because of our central location in Framingham, we are able to quickly respond to emergencies in most areas of Metrowest without being delayed by lengthy commutes.
Typical Response Time: Usually Arrive at Your Location in 1 to 2 Hours – After your emergency call, we usually arrive at your location in 1 to 2 hours, depending on the severity of the emergency and the distance between us. We prioritize emergencies where the threat to life and/or serious injury is immediate so that we can get to your location as soon as possible to minimize the risk of harm.
Large Scale Emergency Response: Ability to Respond to Multiple Simultaneous Emergencies – Due to the frequency and severity of storms in the area, we have the ability to send out several emergency crews simultaneously to address numerous emergencies across the region at once.
Experienced Personnel Handling Your Emergency
Only Our Most Seasoned Professionals Handle Every Emergency Call: We assign every emergency call to the most experienced crew members available. Each of these personnel has extensive experience in handling almost every type of tree-related emergency that exists.
Years of Experience Provide Decision-Making Ability Under Stressful Conditions: Years of experience in the field allow our team members to make quick and sound decisions when they need to save lives and protect property.
Ability to Manage Hazards: Our emergency crews receive special training in hazard management so that they can quickly recognize and neutralize the many hidden dangers that exist at an emergency site, such as downed electrical wires and unstable structures.
Professional and Calm Mannerism: Regardless of the chaos and fear present at the scene of an emergency, our crews remain calm and professional in order to resolve your problems as quickly and safely as possible.
All the Right Tools – Fully Equipped Emergency Vehicles
Comprehensive Tool Kits: Each of our emergency vehicles is equipped with a full complement of tools to handle the most common emergency tree service needs, including various size chainsaws, specialized rigging gear, climbing harnesses, and generators.
Stockpiles of Replacement Parts: Our emergency vehicles carry redundant supplies and backup tools for each of the critical pieces of equipment needed for an emergency, so that if something breaks, our crews will not be forced to leave the job site until the tool is repaired or replaced.
Night Work Capability: Use of generators to illuminate job sites at night – we have powerful, generator-powered lighting systems that enable our crews to work both safely and productively in complete darkness as well as in very wet or snowy conditions.
Heavy Duty Equipment: Ability to access large capacity chippers, crane services, and other specialized rigs to safely remove large trees. For the largest and most difficult tree removal jobs, we have access to large capacity chippers, crane services, and specialized rigging systems that enable us to remove large branches from homes or cars without damaging them further.
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Types of Tree Emergencies We Handle
Storm-damaged trees represent the majority of our emergency calls. The severity of the weather creates a multitude of hazardous situations, such as falling trees, broken branches, and uprooted trees. High wind, ice loading, and heavy snow load storms in New England can cause trees to fail at any moment, which can lead to the obstruction of roadways, damage to structures, and pose an ongoing risk to public safety. Storm response teams have the experience to safely remove storm-damaged trees and protect adjacent properties.
Trees that fall into access ways need to be removed immediately so normal traffic flow is restored, and emergency vehicles may travel through. Trees that have fallen across driveways, streets, and parking lots can trap residents, obstruct access by emergency personnel, and also hinder the normal use of the area. Our emergency crews will give priority to restoring access where trees have fallen into an access way. This will typically involve clearing the trees using chainsaws and/or rigging equipment.
Power line emergencies require us to coordinate with utility companies and follow specific safety procedures because there is always a chance of electrocution when working near power lines. When a tree comes into contact with a power line, it becomes electrified and poses a lethal hazard to anyone who gets close to the tree. In all power line emergencies, we work with utility companies to ensure that we do not attempt to cut or remove trees that are in contact with power lines until they approve and provide their necessary coordination.
Our Emergency Response Process
The initial stage of assessing an emergency is through an in-depth telephone call, where we will be able to better assess the severity of your emergency. We ask for details on the severity of the emergency, potential risks to people and/or property, access required for our crew, and any immediate threats to people and/or property. The information gathered from this phone call allows us to send the right crew and equipment for your particular needs.
We have a structured protocol for deploying our emergency crews based on the urgency of the situation and how quickly resources can be allocated efficiently. Our emergency response teams are positioned strategically throughout our service area to respond to emergencies quickly, no matter who you are. Our emergency response units are preloaded with the necessary tools to complete the job and can be supplemented with additional specialty tools if necessary to address more complex emergencies.
Before starting any emergency work, each emergency response unit conducts a safety assessment to identify and evaluate all the potential hazards associated with the emergency. Crew leaders conduct a thorough hazard identification and develop a safe plan to accomplish the task. Many times, there may be multiple hazards involved in an emergency, such as electrical hazards, structural instability, and environmental hazards that need to be evaluated prior to beginning work. In addition to evaluating hazards, the crew leader will establish a designated work zone, identify escape routes, and implement other safety precautions as necessary.
Equipment and Safety For Emergency Operations
The specialized emergency equipment allows us to safely operate in emergency conditions that are difficult to work in using our standard tree care equipment. The emergency response fleet includes a variety of specialized equipment, such as portable flood lights that allow for use at night, portable generators to provide electrical power to run power tools where there is no available electricity, and specialized rigging equipment to control the removal of trees in tight, confined spaces or around damaged structures.
Our advanced cutting equipment includes high-powered chainsaws to cut through the large diameter trunk of a tree quickly and efficiently, pole saws to safely reach elevated branches, and reciprocating saws to make precise cuts in tight spaces. We maintain all of the cutting equipment in top operating condition and test it regularly to ensure that it operates properly and reliably when called upon to respond to an emergency situation.
The aerial access equipment provides a safe means to gain access to elevated emergencies, which include trees on rooftops, power lines, and other elevated hazardous situations. The emergency response we provide includes bucket trucks and aerial lifts that will allow our crew members to safely access emergencies while maintaining the appropriate clearance from any hazardous situation. Aerial equipment is a vital component of safely accessing most emergencies.
